In today's marketplace, providing average service and customer care is a recipe for disaster. More businesses are learning that a more personal approach to customer care is necessary if they want to stand out among their competitors. Partnering with an September 30, 2017answering service
that fields incoming calls can take the pressure off your staff and give them more time to do the things that help you make (and keep) loyal customers. Here are four ways you can gain the advantage simply by opting to route some of your customer calls to an inbound call centre.