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4 Ways Call Center Services Can Help Improve Your Company’s Image
4 Ways Call Center Services Can Help Improve Your Company’s Image
September 30, 2017
In today's marketplace, providing average service and customer care is a recipe for disaster. More businesses are learning that a more personal approach to customer care is necessary if they want to stand out among their competitors. Partnering with an answering service that fields incoming calls can take the pressure off your staff and give them more time to do the things that help you make (and keep) loyal customers. Here are four ways you can gain the advantage simply by opting to route some of your customer calls to an inbound call centre.
4 Exciting Things You Need to Know About Indoor GPS
4 Exciting Things You Need to Know About Indoor GPS
September 28, 2017
While GPS has become a dominant positioning system in different fields, its application in indoor navigation has been challenged by some factors. For instance, the satellite signals are obstructed by buildings making it impossible to get a clear view of the internal building structures. To solve this problem, experts have come up with indoor GPS solutions, which have changed the face of indoor navigation in unimaginable ways. 
A Small Business Guide to IT Services: Understanding Infrastructure Management
A Small Business Guide to IT Services: Understanding Infrastructure Management
May 5, 2017
Finding the right IT solutions can be just as important for smaller businesses and new startups as it is for larger organizations. Managed hosting services and access to a professionally run data centre network on an as-needed basis can provide businesses with scalable options for their data centre infrastructure management that will place less overall strain on their budget and finances. Relying on in-house solutions rather than taking advantage of the greater flexibility and more cost effective resources that data centre management services may be able to provide could end up costing businesses far more than they might realize.