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4 Ways Call Center Services Can Help Improve Your Company’s Image

4 Ways Call Center Services Can Help Improve Your Company’s Image

Business
In today's marketplace, providing average service and customer care is a recipe for disaster. More businesses are learning that a more personal approach to customer care is necessary if they want to stand out among their competitors. Here are four ways you can gain the advantage simply by opting to route some of your customer calls to an inbound call centre. 1. Personal Attention To Customer Needs People today expect to feel valued by the companies with whom they do business. That sense of value decreases every time their questions or concerns are met with voicemail, phone trees, or busy signals. Small businesses in particular often find it difficult to manage customer care with onsite productivity, and when one suffers, so does the other. Partnering with an answering service that…
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4 Exciting Things You Need to Know About Indoor GPS

4 Exciting Things You Need to Know About Indoor GPS

Applications, Business, Featured, Software, Technology
While GPS has become a dominant positioning system in different fields, its application in indoor navigation has been challenged by some factors. For instance, the satellite signals are obstructed by buildings making it impossible to get a clear view of the internal building structures. To solve this problem, experts have come up with indoor GPS solutions, which have changed the face of indoor navigation in unimaginable ways. 1. Modern Solutions Use Light or Magnetic Field to Identify Location One of the most widely used indoor navigation system today is the indoor positioning system (IPS). It uses light, magnetic fields, and radio waves to locate objects inside a building. The light IPS has LED light fixtures which emit a particular spectral signature that bears the location of an object. The receiver,…
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A Small Business Guide to IT Services: Understanding Infrastructure Management

A Small Business Guide to IT Services: Understanding Infrastructure Management

Technology
Finding the right IT solutions can be just as important for smaller businesses and new startups as it is for larger organizations. Managed hosting services and access to a professionally run data centre network on an as-needed basis can provide businesses with scalable options for their infrastructure management that will place less overall strain on their budget and finances. Relying on in-house solutions rather than taking advantage of the greater flexibility and more cost effective resources that data centre management services may be able to provide could end up costing businesses far more than they might realize. Cost-Effective IT Services For smaller businesses that are just getting started, data centre network and infrastructure management concerns may seem like a low priority. Wasting financial resources in an effort to hire or…
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Choosing the Best Office Cleaning Company in Canada

Choosing the Best Office Cleaning Company in Canada

Business
Whether you work for a small company with just a dozen or so employees or a large corporation with over a hundred employed men and women, you probably need to have an office cleaning company come in at least a couple of times a month. Many large companies actually require a professional cleaning company to come in for a certain number of times per month. You’ll want to consider the following before choosing the cleaning service that is right for your company. Will They Cater to Your Schedule? Most business owners will not want an office cleaning company in the way cleaning while others are in the office, especially clients. One big question to ask is whether or not the cleaning crew will be able to come in very early…
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How to Ensure the Best Results From Flexographic Printing

How to Ensure the Best Results From Flexographic Printing

Business
Providing your customers and clients with the benefits of flexographic printing services can help you to take your services to the next level. This is a flexible printing method that can produce high resolution graphics on a wide range of services. However, the process is unfortunately rather messy because it uses a variety of inks as well as plates to create the desired images. Through the use of a flexstand and other flex storage solutions as well as through proper maintenance steps, you can ensure the best results from flexographic printing. The Timeliness of Cleaning and Maintenance Efforts Your flexographic printing processes may use a wide range of components, such as a flexstand and flex cart. Each of these components can cost a small fortune to invest in, and you…
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